Privacy & Cookies
Privacy and Cookie Policy for ddaymuseum.com
Updated: 08.04.2025
At Castletown D-Day Museum (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://ddaymuseum.com (the “Site”).
- Who We Are
Castletown D-Day Museum is a visitor attraction dedicated to the memory and education of D-Day and World War II history. We are based in the UK and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- What Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number (if you contact us through a form or email).
- Usage Data: IP address, browser type, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
- Technical Data: Device type, operating system, and other technical data sent by your browser.
- How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries.
- To improve our website and user experience.
- To analyse visitor trends and traffic for performance monitoring.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
- Legal Basis for Processing
We process your personal data under the following lawful bases:
- Your consent (e.g. when you submit an enquiry).
- To perform a contract with you.
- To comply with legal obligations.
- For our legitimate interests (e.g. website analytics and improvement).
- Cookie Policy
This website uses cookies to enhance your experience. For detailed information, please read below. You have the option to accept or decline cookies when visiting our Site.
What Are Cookies?
Cookies are small files placed on your device that help the website function and collect standard internet log and visitor behaviour information.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Performance/Analytics Cookies: Help us improve the website by collecting usage data (e.g. Google Analytics).
- Functionality Cookies: Remember preferences and enhance usability.
- Targeting/Advertising Cookies: Deliver relevant advertisements (if used).
Managing Cookies
You can control and delete cookies through your browser settings. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
For more information, visit:
- Sharing Your Information
We may share your data with trusted service providers (e.g. analytics tools or hosting providers) only when necessary for our services. All third parties are required to respect the security of your data and treat it in accordance with the law.
- Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including any legal or reporting requirements.
- Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data.
- Object to or restrict data processing.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of your rights, please contact us at the details below.
- Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
- Third-Party Links
Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to read their privacy policies.
- Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
Castletown D-Day Museum
Email: info@ddaymuseum.com
Address: Admiralty Buildings, Castletown, Portland DT5 1BD
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.